If customers send an e-mail to an e-mail address for the provision of support, Tribe ensures that a ticket with a follow-up task is created for the correct employee and that the customer receives a receipt with a unique ticket number. This ensures that you can efficiently follow up on customer questions.
Providing customer service from Tribe CRM: 360-degree overview
With Tribe, your customer service is fully integrated into your CRM system. So you are always aware of the complete story, whether it is from sales, management or customer service. This way you always make the best decisions.
Clear support dashboards
You get a clear overview of your number of tickets per employee, per team, per subject and product group. Identify any problems by keeping a close eye on what is going on with the customer.
Automate your customer service with a few clicks
Automate your own smart processes to save time on manual tasks. For example, determine which tickets are automatically created for first or second line employees. Set up smart alerts to stay up to date.
Customer portal
Invite your customer to their own portal. Tickets, associated e-mails and notes can be visible in that customer portal, so that you also offer your customers insight and overview.
Don't just take our word for it, trust the numbers
36years
Leading experience
5.200+
Happy CRM customers
18.200+
Happy CRM users
400+
Positive reviews
Simple, smart and intuitive.
We have developed our advanced all-in-one CRM platform based on a unique architecture. This allows you to collaborate in real time, adjust your standard modules in a few clicks and even create your own modules, without a single line of code.
And there for you can benefit from a State of the art CRM solution for an incredibly low price.
We are happy to welcome you to Tribe.
We are happy to welcome you to Tribe.
At Tribe, smart and driven people work with one common goal in mind; giving you the best and most enjoyable work experience every day with the most powerful CRM platform ever. So you can make a sustainable contribution to the success of your business with Tribe. That is our passion. And we would like to share it with you. Join Tribe now